Contact BILL Customer Service
BILL Phone Numbers and Emails
Customer Service Number:
-
(650) 621-7700
BILL Email:
BILL Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
BILL Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call BILL is (650) 621-7700.
The average hold time is less than 1 minute. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as BILL may ask you for the following information to identify you as a customer: first and last name, nothing or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
BILL Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call BILL is (650) 621-7700.
The average hold time is less than 1 minute. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as BILL may ask you for the following information to identify you as a customer: first and last name, nothing or address or zip code.
People call BILL mainly because of account, request for information, payments and charges.
4% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact BILL is feedback@hq.bill.com.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
How to Contact BILL Customer Service?
Most Popular Number:
| Total calls: 355 | Issues resolved: 4 | Last call: Feb 7, 2026 |
Contact Information
BILL Website:
BILL Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Location:
Houston Office
2103 CityWest Blvd 12th Floor
Houston, TX 77042
Live Chat (PST):
Monday - Friday: 5:00am - 6:00pm
Saturday-Sunday: 6:00am - 3:00pm
Summary of BILL Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call BILL?
Payments and Charges Question:
- “Payment”
- “Erroneous payment”
- “Need to transfer money from bill to my bank”
Account Question:
- “Reset password not working”
- “Issue with my account”
- “Delete account”
Request for Information Question:
- “Poor customer support/check resolution”
- “Support”
- “How to get paid”
Return/ Replace Question:
- “I need my phone number change”
- “Change bank account”
- “Changed phone number. Cannot verify my account. Have a payment that I need to redeem.”
Cards Question:
- “Card”
- “Card not working”
- “Looking to apply for the Divvy prepaid business credit card”
Employment Question:
- “Y paycheck never went into my bank account”
- “Payroll”
- “Orientation as a new member”
Staff Question:
- “Customer service complaint”
- “Customer service”
Shipping and Delivery Question:
- “Where is my money?”
- “I have not received a payment”
- “Haven't received payment”
Product/ Service Question:
- “Setting up epayment”
- “Network payment id”
- “Technical problems”
Website/ Application Question:
- “Application”
- “App help”
Activation/ Cancellation Question:
- “Cancel service”
- “To cancel payment”
Other Question:
- “MY MONEY”
- “Issue to submit documents”
- “Why the financing”
Compare BILL Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
